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Frequently Asked Questions

Quick answers to common questions

What payment methods do you accept?

We accept M-Pesa, bank transfers, and cash on delivery for your convenience.

Do you offer warranties?

Yes, all our products come with manufacturer warranties and our additional service guarantee.

How long does delivery take?

Delivery typically takes 1-3 business days within Nairobi and 2-5 days to other locations.

Can I return or exchange products?

Yes, we offer returns and exchanges within 14 days for unopened items in original packaging.