Shipping Information
Fast, reliable delivery across Kenya with real-time tracking
Delivery Zones & Pricing
Choose the delivery option that works best for you
| Delivery Zone | Timeframe | Standard Cost | Free Delivery |
|---|---|---|---|
Nairobi CBD | Same day (orders before 2 PM) | KSh 200 | Free above KSh 5,000 |
Nairobi Suburbs | 1-2 business days | KSh 300 | Free above KSh 7,500 |
Kiambu, Machakos, Kajiado | 2-3 business days | KSh 500 | Free above KSh 10,000 |
Major Towns (Mombasa, Kisumu, Nakuru) | 3-5 business days | KSh 800 | Free above KSh 15,000 |
Other Locations | 5-7 business days | KSh 1,200 | Free above KSh 20,000 |
Delivery Cost Calculator
Exact delivery costs are calculated at checkout based on your location and order value. Heavy or oversized items may incur additional charges.
Why Choose Our Delivery Service?
Secure Packaging
All items are carefully packaged with protective materials to prevent damage during transit.
Real-time Tracking
Track your order status with SMS updates and detailed tracking information in your account.
Quality Assurance
All products are inspected before shipping to ensure you receive items in perfect condition.
Delivery Confirmation
Our delivery team will call you 30 minutes before arrival to ensure you're available.
How Shipping Works
Order Confirmation
After payment confirmation, we prepare your order and send you a tracking number via SMS.
Processing & Dispatch
Your order is carefully packaged and dispatched to our courier partners for delivery.
Delivery & Confirmation
Our courier calls 30 minutes before delivery and confirms successful delivery with you.
📋 Important Shipping Notes
- •Orders placed after 4 PM are processed the next business day
- •Same-day delivery is available only within Nairobi CBD for orders before 2 PM
- •Delivery is not available on Sundays and public holidays
- •Someone must be present to receive the delivery
- •Valid ID is required for high-value electronics
📞 Delivery Support
Having issues with your delivery? Our support team is here to help.
Call Support
+254 700 000 000
Track Your Order
Login to your account for real-time updates
Business Hours: Monday - Saturday, 8:00 AM - 6:00 PM